About our Fees

• Elizabeth Grove Surgery has mixed billing payments. That means all consultations and procedures will incur a private fee. This fee includes a gap and out-of-pocket payment on top of any Medicare rebates.
• Patients will be asked to pay the full Medicare amount plus the gap on the day of your appointment after the payment is processed, the Medicare amount will be transferred back into your bank account. Please bring your saving or cheque EFTPOS bank card so we can reimburse your Medicare fee on the day.
• Medicare rebates CANNOT be paid back to credit card accounts. If you do not hold a current Medicare card, you are required to pay the full amount of the consultation on the day.
• If you have private health, we can provide you with a copy of your invoice for reimbursement from your insurer.
• Bulk billing is conditional level for children under 16 years old, Concession card holders and over 65 years old.
• Please note that not all services are automatically bulk billed. This will depend on the consultation type and be at the doctor’s discretion.
• If a phone consultation is booked throgh the health engine then you might pay a 100% private fee $80 and then they will not give any medicare rebate but if you book a phone consultation through surgery then you will be worth for medical rebate.

There will be a minimum $80 fee (Can be higher depending on the procedure) for each of these procedures: Punch Biopsy, Skin excision, Implanon insertion or removal, foreign body removal, Wound dressing, Ear syringing and 24hr BP Holter. For more information, please speak to our friendly reception team.

We work hard to provide our patients with exceptional care. If you cannot attend your appointment, please call us to cancel it so we can make that time available to another patient needing our help.

Please understand that we assign highly trained nurses and doctors for these appointments, and there are many other patients who would appreciate this time. With appropriate notice, we can give your appointment to someone else.

Fees for unattended appointments will be charged. There would be $80.00 fee for all the appointments not cancelled within 8 hours of the scheduled appointment time.

Elizabeth Grove Surgery is a preferred provider for the following health insurance funds. Patients with an eligible policy with one of the preferred providers listed below may be entitled to a higher rebate than that of a non-preferred provider.