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This practice direct bills to Medicare, if you have your current Medicare card with you at each visit.
Workcover and Insurance visits are billed to the patient as it is the patient’s responsibility to ensure the account is paid. A claim number is not an acceptance of a claim, only acknowledgement that the claim has been received.
All accounts are the responsibility of the patient.
Please let us know if an interpreter is required as this service will need to be booked in advance. You may wish to book this yourself on 1300 131 45.
It is not always possible for the Doctors to take your call. We are happy to take a message for you and your call will be returned as soon as possible. If one of our friendly staff members can’t take your phone calls please leave a message and we will return your phone call in a prompt manner.
Emergency calls will be put through, however they cannot make a diagnosis over the telephone.